these

Chapter Titles

Check Out

of People

at Customer Service

The 25 Characteristics

GREAT

Some of our chapters include:

How full is the cup?

Patience…patience…

Set aside the Status Quo…

Meet the co-workers

Do you fear confrontation?

Your actions speak so loudly that…

I want to be King of the World!

Find the common ground

You don’t have to be Shakespeare, but…

Why are we here?

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