The person you’re talking with wants to feel they’re being listened to; the operative word is “feel.” So don’t just listen; CONVEY you’re listening.
Posted on January 17, 2012 by  
in Nuggets
  
 
 
 
 
The person you’re talking with wants to feel they’re being listened to; the operative word is “feel.” So don’t just listen; CONVEY you’re listening.